FAQ
PROFESSIONAL CARPET CLEANING IN LINDEN, NC
Browse our FAQs to learn more about our carpet cleaning services.
How long will it take to clean my carpet?
On average, it will take approximately 20-30 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
Won't water ruin my carpet?
Water can damage the carpet if it is not properly extracted. However, the method used by Professional Care Carpet Cleaning removes 95% of the limited water with our industrial-strength vacuum. Also, it’s the method that most carpet manufacturers recommend.
How long do I have to wait after cleaning to let my children or pets on the carpet?
The carpet may be walked on with clean feet or indoor shoes immediately after cleaning; however, we recommend limiting activity on the carpet to this foot traffic until it is completely dry.
How long will it take for my carpet to dry?
Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. In general, turning on your air conditioning or heating system (depending on the time of year and your location) will help speed up the process. While it typically takes 2-24 hours for the carpet to dry, you can walk on it as soon as we are finished (just remember to remove street shoes first to avoid re-soiling).
I've heard that cleaning my carpet makes it soil faster. Is this true?
The problem results from residues being left in the carpet which attract dirt. The modern methods we use rinse virtually all of the cleaning agents out of the carpet so it will not attract dirt.
Will any of the cleaning agents used harm my children or pets?
Our basic cleaning solution is very similar to laundry detergent. While it is both family and environmentally friendly, it is always a good idea to limit contact between the recently cleaned carpet and your children or pets.
Do I have to be home while my carpet is being cleaned?
It is not necessary that you be home while your carpet is cleaned. In order to provide the best possible service, we do recommend that someone be home before we begin cleaning to discuss any specific needs or areas of concern regarding the care of your carpet.
Can I have both my area rug and the carpet that it sits on cleaned at the same time?
Yes. However, the area rug cannot dry over the wet carpet. The area rug must be taken to a clean hard surface to dry.
What should I do if the stains that were cleaned reappear?
Although most spots that are removed from the carpet do not reappear, some substances in carpet backing may come (wick) to the surface after cleaning. If this happens, contact Professional Care Carpet Cleaning as soon as possible or within seven days. We will be able to help you resolve this problem.
How do you guarantee customer satisfaction??
We are happy to work with you to correct any situation that may arise. In some cases, this can mean spot-cleaning specific areas of concern or even completely re-cleaning the areas in question. In the end, we’re not satisfied until you are.
Signs You Need Professional Carpet Steam Cleaning Services
If you have any other questions, please don’t hesitate to contact a member of our team. No matter your needs, we have all the proper knowledge and tools to get the job done right. Our carpet cleaners handle everything from carpet stain removal and area rug cleaning to upholstery cleaning and water damage restoration services. We’re proud to provide high-quality professional carpet cleaning services to residential and commercial clients across Fayetteville, Spring Lake, Raeford, NC and the surrounding communities. If you’re dealing with pet stains or water damage on your carpet, schedule a consultation with our carpet cleaners. We look forward to restoring the appearance of your carpet!
